
Trustpilot reviews
Excellent 4.8 / 5
30-DAY EXCHANGE AND RETURN POLICY
Customer satisfaction is our top priority. If you’re not satisfied with your purchase, no problem — we offer a 30-day return policy.
FAQs
Do the products have a warranty?
Do the products have a warranty?
Yes. All products sold are covered by a 1-year warranty, valid against manufacturing defects or malfunctions not caused by improper use. In the event of a defect, an appropriate solution will be offered in accordance with applicable regulations.
Will I receive a tracking code?
Will I receive a tracking code?
Yes. Once the order has been shipped, you will receive the tracking code by email, allowing you to monitor the delivery status in real time. Tracking information may take a few business days to be updated by the carrier.
How long does shipping take?
How long does shipping take?
Delivery times are estimated and vary depending on the destination and logistics. On average, delivery takes place within 5–15 business days from shipment.
Are payments secure?
Are payments secure?
Yes. All payments are processed through secure and encrypted payment systems that comply with international security standards. Payment details are not stored by the website.
Can I return the product if I’m not satisfied?
Can I return the product if I’m not satisfied?
Yes. You have the right to withdraw within 30 days of receiving the product, provided it is returned in its original condition, unused, and with intact packaging. Details are available in the Return and Refund Policy.
What happens if the product arrives damaged or defective?
What happens if the product arrives damaged or defective?
In the event that the product arrives damaged or non-compliant, an appropriate solution will be offered, which may include replacement or a refund, according to the applicable conditions.
Do you offer free shipping?
Do you offer free shipping?
Any free delivery offers or shipping costs are clearly displayed at checkout before you confirm your order.